Room Attendants
Imperial London Hotel Group
40 Hours (Fully Flexible 5 out of 7 days weekly rota)
£22,568.00 + Benefits
Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2024.
We are now recruiting for a Room Attendant for various Hotels within the Imperial London Hotel Group.
With over 3000+ rooms across our 7 hotels, our housekeeping teams are some of the hardest working teams making sure that you can enjoy a memorable experience and a comfortable stay at Imperial London Hotels.
As Room Attendant you will carry out the following duties:
What you’ll be doing
- Responsible for ensuring that all rooms and public areas are cleaned and presented to our company standards to ensure guest satisfaction on every stay with us.
- Work to daily job lists from the room status, arrivals and departures lists – changing beds/ linen, clean bathrooms, vacuuming, dusting and replace all courtesy items in all rooms.
- Performs all seasonal or ad hoc activities as needed such as flipping beds, cleaning drapes as and when required.
- Report and submits lost and found articles immediately to line manager.
- Report any maintenance issues such as furniture, fittings and equipment to Housekeeping Supervisor or Housekeeping Manager.
- Informs Housekeeping Supervisor or Housekeeping Manager of any security issues or concerns.
What we’d like from you
If you have previous cleaning experience this would be beneficial, but we’ll provide you with the all training that you need to do your job. You will take pride in doing a great job every day with a good eye for detail to make sure everything is perfect for our guests’ arrival. We we looking for someone with a can-do attitude and is confident talking with guests able to work both independently and with your team to ensure targets are met..
What you’ll get in return
- Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days.
- Free Meals on Duty and Uniforms
- Workplace pension scheme
- £300 Refer a Friend Scheme (after probation)
- Opportunity to explore other roles within ILH Group after 1 year of service.
- 30% discount to friends and family in our hotels (excluding Morton Hotel)
- Interest-free season ticket loan (after probation)
- Training and development through our ILH Group Academy
- Employee recognition awards, Christmas Party and other social events.
- Local discounts at Gym, Dry Cleaners, and Restaurant outlets
- Reward and recognition schemes
- e-points to be used across several high street brands and online retailers.
- Wage stream – flexible access to pay
- Supported by Hospitality Action
- Local discounts at Gym, Dry Cleaners, Restaurant outlets